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Description
Managing your employees’ performance isn’t just a method of disciplining those not performing their tasks. Implemented properly, performance management can be a vital tool which can help bring out the very best in your staff and organisation as a whole. • An understanding of the roles and responsibilities of a manager • Awareness of the skills needed for a good manager • An understanding of the performance management cycle • How to set meaningful targets and KPI’s • Learn the 7-step model for effective feedback • An opportunity to practice giving feedback and having “real conversations” • Gain an understanding of a coaching approach