Description
Overview
This advanced workshop develops the skills required to build strong working relationships and manage conflict constructively and early. It focuses on practical techniques to handle difficult conversations, reduce escalation, and create a respectful, collaborative workplace culture.
Participants will build confidence in addressing issues directly while maintaining professionalism and trust.
Course Content
· The Importance of Positive Workplace Relationships
· Managing Conflict in the Workplace
· Managing Difficult Conversations
· Dignity at Work
· Creating and Sustaining Positive Workplace Cultures