Description
Coaching is a powerful tool for any manager or HR professional. This course gives you the skills and confidence you need to improve others’ performance and help evolve culture in the workplace.
• The definition of coaching, contracting and setting boundaries
• Skills, knowledge and behaviours of a coach
• Self-assessment against the coaching wheel to identify areas of strength and development
• Communication skills for listening asking questions and observation skills
• The GROW model for coaching
• Practical coaching exercises and feedback