Gen Z employees are reshaping today’s workplace with their technical strengths, rapid learning, and innovative thinking, yet many organisations report gaps in key “power skills” such as communication, professionalism, conflict management, collaboration, and emotional intelligence - skills essential for building strong relationships and resilient teams.
This course explores what drives Gen Z and provides practical strategies, real-world scenarios, and actionable coaching techniques to help leaders identify and bridge these skill gaps, enhance communication and collaboration, and foster accountability. By the end of this one day programme, you will be equipped to effectively engage, develop, and empower your Gen Z workforce for stronger retention and performance.
Learning Outcomes:
· Identify & Develop Power Skills in Gen Z employees as part of their Professional Development
· Develop an understanding of Gen Z: Characteristics & Motivation
· Assess methods for fostering engagement and accountability in Gen Z teams
· Explore ways to retain Gen Z employees and avoid the cost of recruitment